Mail In Redemption Instructions
When a player finds themselves with a winning ticket under $600 and is unable to visit the Hard Rock Sportsbook or Casino Cage located in Gary, Indiana, they have the option to Mail-In the winning ticket for a check.
Player must mail the winning ticket to:
Hard Rock Sportsbook
5400 West 29th Avenue
Gary, IN 46406
Player must submit the following items:
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Winning tickets under $600 can be redeemed by registered mail, please include a copy of a valid photo I.D., the original ticket, 1 copy of our ticket, and write “Mail Redemption” on both sides of the tickets.
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Mail tickets via registered mail to the address listed enclosed with self-addressed, stamped envelope (a $5 administrative fee will be charged if a self-addressed stamped envelope is not included) and allow up to 30 days for ticket processing.
Patron Acknowledgments:
- Please check your ticket for accuracy before leaving the counter.
- Tickets are valid for one (1) year from the settlement date of the last event, after which Tickets have no value.
- Tickets are bearer instruments, paid in accordance with house rules, and may only
be redeemed in person while on property. - Management does not assume any responsibility for Tickets lost, stolen, mutilated, forged, illegible, incomplete, counterfeit, produced in error, or failing any testing.
Must be 21 or older to gamble. Gambling Problem? Call 1-800-9-WITH-IT